Privacy policy
Effective Date: November 1, 2025 we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you access our website, enroll in our courses, or use our services (collectively, the “Site”). By using our Site, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of information: a. Personal Information Information you voluntarily provide, including: • Full name • Email address • Phone number • Billing and payment details • Account login credentials • Educational background or professional information • Communications with us b. Usage Data Information collected automatically when you use the Site: • IP address • Browser type and device information • Pages visited and time spent on the Site • Referring URLs • Course progress and activity c. Accessibility & Inclusion Information (Optional) To support our commitment to inclusive education, users may optionally provide information related to accessibility needs or accommodations.
- How We Use Your Information
We use collected information to: • Provide, operate, and maintain our educational services • Process enrollments, payments, and course access • Communicate important updates, support, and announcements • Personalize learning experiences • Improve platform functionality and accessibility • Ensure compliance with legal obligations • Maintain a safe, respectful learning environment We do not use your data for discriminatory purposes.
- Legal Basis for Processing
We process personal data based on one or more of the following: • Your consent • Performance of a contract (course enrollment) • Legitimate educational and operational interests • Compliance with legal obligations
- Sharing of Information
We do not sell or rent your personal information. We may share data only when necessary with: • Payment processors and financial service providers • Hosting and technology partners • Learning management system providers • Legal or regulatory authorities when required by law • Service providers who assist in operating the Site All third parties are required to maintain confidentiality and data security.
- Data Retention
We retain personal data only as long as necessary to: • Provide services • Comply with legal obligations • Resolve disputes • Enforce agreements Inactive accounts may be anonymized or deleted after a reasonable period.
- Data Security
We implement appropriate technical and organizational safeguards, including: • Secure servers and encryption where applicable • Access controls and authentication measures • Monitoring for unauthorized access However, no online system is completely secure, and we cannot guarantee absolute security.
- Your Rights
Depending on applicable laws, you may have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your data • Restrict or object to processing • Withdraw consent at any time • Request data portability Requests can be made using the contact details below.
- Children’s Privacy
Our services are intended for users aged 13 and older. Users under 18 must have parental or guardian consent. We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted promptly.
- Cookies and Tracking Technologies
We may use cookies and similar technologies to: • Maintain user sessions • Remember preferences • Analyze site usage • Improve performance You can control cookies through your browser settings.
- International Data Transfers
Your information may be processed and stored in countries outside your own. We take steps to ensure that such transfers comply with applicable data protection laws and maintain adequate safeguards.
- Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Users are encouraged to review their privacy policies separately.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.
- Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy, please contact us on this email contact@coursewhereacademy.com